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Call us on +44 (0)114 270 6706

Shipping & Delivery

We ship orders Monday – Friday. Shipping is calculated by the total weight of the items ordered and, depending on the value of the order is either FREE or charged at less than cost to us.

Shipping Rates: UK

We currently offer Free Standard Delivery on all orders over £25.00. The standard delivery method for UK parcels is Royal Mail First Class. A charge of £3.00 is added to orders under £25.00.

A Special Delivery option is also available. This service guarantees delivery before 1pm the next working day for orders received before 1pm. A signature is required at the time of delivery; if the parcel cannot be delivered it will be held at the nearest postal sorting office until collection for up to 7 working days.

Any order placed after 1pm on Friday, Saturday, or Sunday to be sent by Special Delivery will be dispatched on Monday to be delivered on the following Tuesday. The charge for this service is £7.50 for all parcel weights.

Edwin Jagger reserves the right to ship Heavy Parcels for UK destinations by courier if necessary.

Shipping Rates: Europe

The minimum postal charge to Europe is £3.90. This increases by package weight according to the UK Royal Mail postage scale. The shipping cost for all orders is detailed before making payment. The standard delivery method for international parcels is small packet airmail (no tracking facility included).

Our shipping charges are calculated by the precise weight of the item/s you order and what your order will cost to send via the postal system. We charge less than the actual cost of shipping but make a reasonable charge for all overseas packages.

Please note, a heavy parcel charge of £20.00 may be added to orders over 1.6kg. This will be shown at the checkout stage, prior to payment.

Shipping Rates: USA, Canada, & Rest of the World

The minimum postal charge to all destinations outside UK and Europe is £4.82. This increases by package weight according to the UK Royal Mail postage scale. The shipping cost for all orders is detailed before making payment. The standard delivery method for international parcels is small packet airmail (no tracking facility included).

Our shipping charges are calculated by the precise weight of the item/s you order and what your order will cost to send via the postal system. We charge less than the actual cost of shipping but make a reasonable charge for all overseas packages.

Please note, a heavy parcel charge of £20.00 may be added to orders over 1.6kg. This will be shown at the checkout stage, prior to payment. 

Estimated Delivery Times

Destination

Delivery Time  Maximum 

UK, Northern Ireland and Channel Islands  

1-3 working days 15 days

Rest of Europe

5-7 working days 23 days

USA and Canada

 7-12 working days  30 days

Rest of the World

7-12 working days 30 days

 

 

 

 

 

 

  • You will receive a confirmation email when your order has been dispatched
  • Delivery times are only approximate
  • Edwin Jagger cannot take responsibility for any delays caused by the postal & courier delivery services outside the UK

Delays

  • Due to the handmade nature of some of our products there may occasionally be a delay
  • If there is a delay of more than a day or two we will always contact you to inform you of the probable delay period via the email address or telephone number you provided

Out of Stock Items

  • Occasionally, an item is 'out of stock'
  • In this case we will offer an alternative or inform you when we will be able to fulfil your order
  • If you cannot accept the delay or the alternative we offer, we will issue a full refund
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