Christmas Delivery Information

Christmas is our busiest time of year - please read our delivery information carefully before placing your order - we recommend that you use the Tracked24 Delivery Option at checkout to avoid disappointment.

*Please note, our office will close at 4.30pm GMT on Friday 22nd December 2023, and re-open on Tuesday 2nd January 2024. Our customer service desk will be unavailable during this time. Orders placed during this period will be processed on Tuesday 4th January 2024.* 

Christmas Shipping: UK

We would expect orders using Standard Delivery to arrive before Christmas when placed on or before Monday 18th December 2023.

We would expect orders using Express Delivery (Tracked24) to arrive before Christmas when placed on or before 12.00pm GMT (Noon) Tuesday 19th December 2023.

We would expect orders using Special Delivery OR UPS Standard Next Working Day to arrive before Christmas when placed on or before 2.00pm GMT Wednesday 20th December 2023.

Other than Special Delivery, our delivery timeframes are only estimates and are not guaranteed.

Around this time of year, we recommend you choose the Tracked 24 option to avoid disappointment. Our final day for Christmas shipping is Thursday 21st December 2023. Orders placed after this time will not arrive until the new year.

Christmas Shipping: International

International posting times vary by region. Whether choosing International Standard or International Signed Delivery, the shipping time is the same. Please see below for cut-off order dates for Christmas 2023 delivery.

Tuesday 5th December

Africa, Central and South America, Asia, Australia, Caribbean, China (People’s Republic), Far and Middle East, New Zealand.

Wednesday 6th December

Cyprus and Malta.

Thursday 7th December

Austria, Belgium, Denmark, Eastern Europe (except Czech Republic and Poland), France, Germany, Greece, Iceland, Ireland, Luxembourg, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Turkey.

Friday 8th December

Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA.


Please note, these cut-off times are not guaranteed and are only provided as guidance by our shipping partner.

All international orders placed up until Monday 11th December will be prioritised and dispatched. To avoid disappointment, order as early as possible.

Please select the International Signed Delivery option when placing your order to receive a tracking number for your shipment.

All the above dates are based on the recommendations of our shipping provider Royal Mail.

If you need any more information regarding Christmas 2023 delivery, please email us at [email protected] or phone us on: +44 (0)114 270 6706.

N.B.  Edwin Jagger cannot take responsibility for the late arrival of shipments that occur as a result of customs delays or adverse local weather conditions. If you need to contact us regarding your shipment, please make sure you have your order reference and the date of your order to hand.